BESTEK CORP.-SUPPORT/RMA

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OEM / ODM SERVICE

RMA

RMA Procedure:

Remark:
1. All customers are responsible for the proper packaging of their returned products.
2. All warranties will be void on items that are improperly packaged.
3. Items returned without RMA number and RMA Request Form will be shipped back to customer immediately.
4. Bestek will enclose a “Repair Report” which shows the repair status.

RMA Request Form
Bestek RMA NO.		S/N
Customer RMA NO.		Model
Problem Description

First Shipping Date		Invoice Date
Notice	Received Notice / RMA Notice / Shipping Notice
Received Date
Customer Data
Customer Name
Address
State/City		Country
Contact person
E-mail
Phone
Computer Information
Operating System
CPU Type
DRAM(SIMM / SODIMM / RIMM, ECC)
Storage(HDD/ CF / DOC , CD-ROM)
Power-supply(AT/ATX,Watt)
Backplane(ISA/PCI,Slot)
Add-on card

No.6, Lane 229, Sec. 3,Chang-Xing Rd.,Luzhu Township, Taoyuan,Taiwan, 338 / TEL:03-3249700 / FAX:03-3249777