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OEM / ODM SERVICE
RMA


RMA Procedure:



Remark:
1. All customers are responsible for the proper packaging of their returned products.
2. All warranties will be void on items that are improperly packaged.
3. Items returned without RMA number and RMA Request Form will be shipped back to customer immediately.
4. Bestek will enclose a “Repair Report” which shows the repair status.


RMA Request Form
Bestek RMA NO.
 
S/N
 
Customer RMA NO.
 
Model
 
Problem Description
 
 
First Shipping Date
 
Invoice Date
 
Notice
Received Notice / RMA Notice / Shipping Notice
Received Date
 
Customer Data
Customer Name
 
Address
 
State/City
 
Country
 
Contact person
 
E-mail
 
Phone
 
Computer Information
Operating System
 
CPU Type
 
DRAM(SIMM / SODIMM / RIMM, ECC)
 
Storage(HDD/ CF / DOC , CD-ROM)
 
Power-supply(AT/ATX,Watt)
 
Backplane(ISA/PCI,Slot)
 
Add-on card
 
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